Our Store Policies
At TerpySeeds, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Policies and Conditions
All payments are to be made payable will be to TerpySeeds.
Unfortunately, we do not offer returns at this time.
We do not track or sell your information, ever. Please read our full policy for details.
We use 256 bit encryption on all orders which is the same as US banks. Our website is hosted and secured with SSL, Firewall, and Malware protection.
We only sell seeds as NOVELTY only. Please do not contact us asking for grow advice of any kind. Also you acknowledge that you are over 21 and you are going to adhere to whatever laws your state has on record. You also release TerpySeeds of any liability or legal problems as we are assuming that you are purchasing them for NOVELTY purposes only.
If your parcel is confirmed as delivered by the mail service however you claim to have not received it, you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to or left at your property. Our guarantee is also voided if you enter an incorrect delivery name (not the name on the mailbox) or address, as it is your responsibility to ensure we have the correct information to ship your parcel to. 99% of parcels arrive through your door however if your parcel requires collecting from the mail service then this is your responsibility to collect it. We do ask that you please double check all information before submitting because once it is submitted, we might not be able to change it before dispatch.